If you’ve never used a self-service laundromat before, you might have a few questions. Don’t worry—self-service laundry is simple, fast, and efficient. Here’s a list of the most frequently asked questions to help you feel confident and prepared on your first visit.

1. How does a self-service laundromat work?
You bring your dirty clothes, load them into a washing machine, add detergent, select a cycle, and pay. Once the wash is done, you move your clothes to a dryer, start the drying cycle, and you’re done!
2. Do I need to bring my own detergent?
Yes, most customers bring their own detergent. However, many laundromats offer detergent, softener, and dryer sheets for purchase through vending machines or at the counter.
3. How do I pay for the machines?
Most laundromats accept coins, but many also support payment cards or mobile apps for a cashless experience. Always check what payment options are available at your location.
4. How long does it take?
- Washing cycles usually last 25–35 minutes.
- Drying typically takes 30–45 minutes, depending on the fabric and load size.
You can do multiple loads at once to save time.
5. What size machines are available?
Self-service laundromats often offer a range of machine sizes—from small (ideal for everyday clothes) to large-capacity washers (great for blankets, duvets, or large loads).
6. Can I leave and come back later?
Yes, but it’s recommended to stay nearby while your laundry is washing or drying, especially during busy times. This prevents delays or someone else moving your clothes.
7. Is it safe to use a laundromat?
Absolutely. Modern laundromats are clean, well-maintained, and often monitored by cameras. For peace of mind, avoid leaving valuables in your clothing.
8. What if I have a problem with a machine?
Most laundromats have contact information posted for immediate assistance. Some also have attendants on site to help you with any issue.
9. Can I wash everything in one load?
It’s better to sort clothes by color, fabric type, and soil level for best results. This protects your garments and ensures optimal cleaning.
10. Are self-service laundromats eco-friendly?
Many laundromats use high-efficiency machines that consume less water and energy than home washers, making them a more sustainable option.

Final Thoughts
Self-service laundromats are a fast, convenient, and cost-effective way to do your laundry. Once you try it, you’ll see how easy and efficient it can be—even for first-time users!
Need Laundry Help? Find a Wash and Go Near You
📍 Heraklion City Center (3 Locations) The ultimate convenience in the heart of the city.
- Vourvachon Str. (Near Lions Square)
- Idomeneos Str. (Near Archaeological Museum)
- Kalokairinou Ave. (Market Center) 📞 Call: +30 6943974955
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- Address: Leoforos Andrea Papandreou 203 📞 Call: +30 6949154676
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- Locations: Conveniently situated on the Main Beach Roads. 📞 Call: +30 6944423141
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- Location: Central spot near the town heart. 📞 Call: +30 6974310993
Save your clothes, and let us handle the mess!






